Sales Policy – Outdoroyal

Effective Date: January 15, 2025

Welcome to Outdoroyal. This Sales Policy outlines the terms and conditions governing all purchases made on our website. By placing an order with us, you agree to comply with these terms. Our goal is to ensure a transparent and seamless shopping experience.

1. General Terms

  • Product Availability: All products displayed on Outdoroyal are subject to availability. If an item is out of stock after you place an order, we will notify you promptly and offer alternatives or a full refund.
  • Pricing: Prices are listed in USD and include applicable taxes unless otherwise specified.
  • Policy Updates: We reserve the right to modify product details, pricing, and availability without prior notice.

2. Placing an Order

  • Order Confirmation: Upon placing an order, you will receive a confirmation email detailing your purchase. Please review this email carefully and contact us immediately if there are any errors.
  • Accurate Information: Ensure that the billing and shipping information provided at checkout is accurate to avoid processing delays.
  • Minimum Age Requirement: Customers must be at least 18 years old or have parental consent to make a purchase.

3. Payment Methods

We accept the following secure payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other methods as listed during checkout

All transactions are processed securely, and we do not store sensitive payment information.

4. Shipping and Delivery

  • Processing Time: Orders are processed within 1-3 business days, excluding weekends and holidays.
  • Shipping Options: Various shipping options are available during checkout. Delivery times and fees depend on your location and selected method.
  • Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery progress.
  • International Shipping: We ship to select international destinations. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Discounts and Promotions

  • Promotional Codes: Discounts and promotional codes must be applied at the time of purchase and cannot be applied retroactively.
  • Combination of Offers: Unless stated otherwise, multiple discounts or promotions cannot be combined.
  • Validity: Promotions are valid for a limited time and subject to additional terms as specified.

6. Order Modifications and Cancellations

  • Modifications: To modify an order, contact us immediately at info@outdoroyal.click or (254) 420-4587. Changes can only be made before the order has been shipped.
  • Cancellations: Orders can be canceled within 24 hours of placement. If the order has already been shipped, cancellation is not possible, but the product may be returned following our Refund and Return Policy.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Contact Us Immediately: Send an email to info@outdoroyal.click with photos of the product and packaging for verification.
  • Resolution: We will arrange for a replacement, exchange, or refund at no additional cost.

8. Returns and Refunds

For detailed information about returning a product, refer to our Refund and Return Policy.

9. Compliance with Google AdSense Policies

This Sales Policy adheres to Google AdSense standards, ensuring clear, transparent, and user-focused terms. Our policies aim to build trust and provide a fair shopping experience for all customers.

10. Governing Law

This Sales Policy is governed by the laws of the United States and the state of Texas. Any disputes arising from these terms will be resolved in accordance with the laws of this jurisdiction.

11. Contact Us

If you have any questions or concerns about this Sales Policy, please contact us:

At Outdoroyal, we are dedicated to providing high-quality products and an exceptional shopping experience. Thank you for choosing us for your luxury fragrance needs.